Shipping & Return Policy
Shipping & Return Policy
At Terranova Coffee Company, we strive to provide you with the best service and high-quality products. Please review our policy on refunds, returns, and shipping for coffee purchases made on our website.
Returns
Coffee – Due to the perishable nature of our coffee and the freshness standards we guarantee, we are unable to accept returns on coffee. However, if we’ve made a mistake with your order, please contact our support team at customerservice@terranovacoffeecompany.com for assistance.
Shipping
We ship directly to you, and it may take 3-5 business days for your order to arrive after placing it. Once shipped, you will receive an email confirmation with a tracking number. All orders over $50 and members of our subscription service enjoy free shipping.
